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Mumble F.A.Q.

I have a problem and I do not know how to contact you to ask a question

To inform us of a problem or ask a question you must use the ticket system available on your account.

You will be informed by e-mail as soon as an answer will be available.


I'm connected with my account SuperUser but I can not talk? Why?

The administration account "SuperUser"can not speak, and it is not editable. This account should you use in you create another account or to provide all the administrative privileges that you want, but this account can also be used to discuss.


I have just placed and order, made a renewal or an increase and my server does not appear or is not updated on my account

All updates are made automatically but they are not really immediate. Allow between 1 and 2 minutes at the very most for a modification to be made. Use the occasion to have a drink :)


I do not have the link "configure my FTP" on my account ?

You do not have that link because your server disposes of less than 20 slots. FTP space is only accessible for the at least 20 slots servers.


I would like to renew my server which expires in thirty days but I do not find the link

Actually, on, you can renew your mumble server only 29 or 30 days before the expiry of your rent. The link will be visible at that moment.


Since version 1.2.0, I can not find the ability to edit groups and ACLs

Since 1.2.0, you must first go to "Configure" -> "Settings" and check the box "Advanced" in the lower left. This brings more configuration options.

Press ok, then right click on a channel -> Edit (while logged in SuperUser).

You have 2 new tabs on the screen to edit groups and ACLs.